Thrive: Leadership Skills for C-Store Managers · C-Store Center
Convenience Store Success: Employee Training and Development
·18 min·1 clip
Mike Hernandez reveals how a struggling new hire became the fastest cashier after revamping training methods.
As heard by us
Training is presented as a store-floor system, not a paperwork ritual.
This episode treats employee training as a working part of store operations, not a box to check. Mike Hernandez opens with a familiar floor-level example: a new hire who struggled at first, then improved once training was broken into shorter, hands-on sessions.
Why you'd press play
You need new hires ringing up faster without learning through trial and error.
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