The Economic Ninja · The Economic Ninja

Home Depot Has Changed Big Time...

·12 min·1 clip
Home Depot employees wouldn't sell me a tool right in front of them because of a bureaucratic special order.
The host shares a frustrating personal experience at Home Depot where bureaucratic policies prevented a simple purchase, using it to argue that corporate America is declining due to employee disempowerment and red tape. He connects this to broader economic trends and historical examples like Sears to illustrate how companies fail when they lose touch with customer needs.

As heard by us

A store-floor complaint that stretches into a bigger story about retail strain.

This piece works best when it stays small: a bad store visit, a missed order, and customer service that cannot really fix either one. That is the part that feels lived in. It gives the piece its weight without needing much decoration, and the irritation comes through clearly.

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Why you'd press play

One frustrating Home Depot pickup, and the bigger corporate picture starts to look shakier.

Read the full recommendation in PlayNext →
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