ILTA Voices · ILTA - International Legal Technology Association

#0127: (CT) Navigating Change Management: Implementing Change Effectively

·30 min·3 clips

Julia explains why lawyers now ask for AI tools, using social proof from Robert Cialdini's influence principles.

This episode features a discussion on change management in law firms, with guests Julia Montgomery and Alia Vink sharing strategies for implementing new technologies like AI. They cover securing buy-in through social proof, structuring champion and pilot programs, measuring ROI, and the critical need for dedicated change management functions to drive successful innovation.

As heard by us

A practical look at legal change management, adoption, and ROI in real use.

ILTA Voices keeps its focus on practical change management: rollout planning, pilot support, champion networks, and the harder question of how to prove adoption after launch.

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Why you'd press play

You want practical change-management tactics for a real law firm.

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